We keep all our stock in warehouses and we ship our goods from there. The service we use for shipping will depend on the size and weight of the product and your preference. If you don’t like a certain service then you can tell us and we will take your preference into account while shipping.
We do this because our customers are our top priority and we don’t want them to have any issues when it comes to shipping and delivery. So, if you want us to deliver through a specific service then just ask.
If you have a big order then you may be obliged to pay. You will have to double-check this with your local customs. Do remember that these duties are not included in our price as it is your responsibility. Once we have shipped your item and there is a customs fee then you will have to take care of it.
All your tracking details will be provided to you via email. If you don’t receive any information from us within a few days of placing your order then feel free to get in touch with us.
This completely depends on where you are. For example, if you are in the U.S, U.K, Australia, Canada, France, Japan, or South Korea then your package will reach you in 8 – 16 business days.
If you are anywhere in Europe then it will reach you in 15 – 30 business days. If you are anywhere else then it may take between 20 to 40 business days.
These are estimate shipping times. The maximum time it may take for a package to reach you can be 45 days